Privacy Policy

1. Introduction

KKK Transcription ("we", "our", "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our transcription, translation and analysis services.

2. Information We Collect

We may collect the following types of information:

• Contact details — your name, phone number, email address and company details.
• Project information — the audio, video or document files you share with us for transcription or translation, along with any instructions or preferences.
• Communication — messages, enquiries and correspondence you send us via email, WhatsApp, phone or our contact forms.
• Technical data — basic information such as your IP address, browser type and pages visited when you use our website.

3. How We Use Your Information

We use your information to:

• Provide, deliver and improve our transcription, analysis and translation services.
• Respond to your enquiries and provide quotes.
• Communicate with you about your projects and account.
• Ensure confidentiality and security of your data.
• Comply with applicable legal and regulatory obligations.

4. Confidentiality of Your Files

All transcriptionists and team members at KKK Transcription sign strict non-disclosure agreements (NDAs). Your files and transcripts are handled with utmost confidentiality and are used solely for the purpose of completing your project. Work is split across internal teams to ensure maximum data security.

5. Data Sharing and Disclosure

We do not sell, trade or rent your personal information to third parties. We only share data where necessary to provide our services — such as with our transcription and review teams bound by confidentiality agreements — or where required by law.

6. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only for as long as necessary to fulfil the purposes described in this policy, comply with our legal obligations and resolve disputes. You may request deletion of your data at any time.

8. Third-Party Services

Our website and forms may use trusted third-party tools (such as Tally for our enquiry forms) to collect and process information. These providers have their own privacy policies and are responsible for their handling of data.

9. Your Rights

You have the right to access, correct or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, please contact us using the details below.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Phone: +91 77804 02716
• Email: kkktranscription@gmail.com